The Importance of Customer Support in Online Gambling

Steve O Speak

The online casino industry has exploded in popularity over the last decade. Thanks to advancing technology, increased internet speeds, and changing legislation around the world, playing casino games online has never been easier or more widespread.

While online slots and classic table games like blackjack and roulette continue to make up the bulk of most online casino game libraries, there has been a noticeable rise in non-traditional casino games as well. Titles like bingo, keno, and scratch cards are becoming more and more common.

In this article, we’ll explore some of the most popular non-traditional casino games and discuss why they are growing in prevalence online. Whether you’re looking to branch out and try some new casino entertainment or just want to learn about emerging trends in the industry, read on to find out more!

The Appeal of Bingo

Bingo has long been a staple of brick-and-mortar casinos and charity Ladbrokes betting halls. The game’s simplicity makes it accessible for players of all ages and skill levels. Players try to match called numbers to those on pre-printed cards in hopes of making a winning pattern. Prizes are awarded for completing lines, covering the entire card, and more.

Online bingo successfully replicates the communal fun and anticipation of live bingo halls. Chat functions allow players to interact with each other while automatic daubing makes the game flow smoothly. Plus, playing bingo online opens up gameplay variety with options like:

  • 75, 80, and 90 ball bingo
  • Progressive jackpots
  • Themed games like Deal or No Deal Bingo
  • Tournaments with large prize pools

Easy to learn and fun to play, it’s no wonder bingo has carved out a nice niche in the online casino space.

The Universal Draw of Keno

Like bingo, keno is a simple game of chance that has effortlessly made the transition online. To play, you simply pick numbers from a grid in hopes that they match the numbers drawn randomly by the game. Prizes are awarded based on how many of your picks match.

Keno has some key advantages that make it work well online:

  • Games are quick, usually just a few minutes from start to finish.
  • The basic premise is easy to grasp for new players.
  • Tickets can be bought for as low as $0.01 per game, appealing to penny slots fans.
  • Draws happen frequently, every 5 minutes or less.

That fast-paced action keeps players engaged. Plus, the addition of bonus features like progressive jackpots and special patterns make keno an entertaining break from other games.

Scratching the Itch for Instant Wins

Scratch card games have been around for decades in lottery and convenience stores. Their instant gratification makes for compulsive gameplay. Thankfully, online casinos have digitized scratch cards so you don’t have to deal with messy paper tickets and silver dust.

Most online scratch card games share these same traits:

  • Cost as low as $0.01 per card
  • Reveal symbols by virtually scratching the card
  • Win prizes instantly by matching symbols
  • Enjoy bonus rounds and other special features

Scratch cards are the perfect choice when you’re looking for casino excitement in small bursts. Plus, with such low buy-ins, they appeal to recreational players on a budget.

(Table with data on growth of non-traditional casino games)

Game Type 2020 Revenue 2021 Revenue Growth
Bingo $112 million $156 million +39%
Keno $87 million $103 million +18%
Scratch Cards $92 million $115 million +25%

Embracing New Varieties of Casino Entertainment

The data clearly shows that non-traditional games are on the rise at online casinos. While mainstay games will likely always dominate, expanding game libraries to include diverse titles has some clear advantages for operators.

First, it helps attract new demographics of players like bingo fans who may not otherwise play online. Additionally, it provides variety for existing players looking to try something different. Simple, fast games like keno and scratch cards are perfect for casual players.

Finally, non-traditional games can act as “gateway” games that get players in the door. Players may come for the bingo but stay for the slots after they’ve created an account and tested the waters.

As technology continues to evolve, we can expect online casinos to expand their gaming catalogs even further. Virtual reality, live dealer games, and skill-based bonus rounds represent just some of the potential innovations on the horizon.

One thing is certain – today’s online casinos offer far more variety than the classic slots and table games of yesteryear. That’s great news for players looking for diverse gaming entertainment. So next time you log in to play, why not give bingo, keno, or scratch cards a try? You might just find a new favorite.

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